Need Help to sort out overcharging by Eir (Question)

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AnIarmhi
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17 July 2017, 18:55

Is it possible to get help here from loyalty department regarding continuous overcharging despite making many calls to Eir and being cut off by credit department on phone. I am out of the country and cannot dial Freephone or short dial numbers and have already made two mobile calls to Ireland. Any help appreciated from extremely frustrated and furious loyal customer to be no more once back in Ireland.
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  • eir Angeleir Angel
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    Broadband Expert

    Broadband Expert

    Community All Rounder

    Community All Rounder

    18 July 2017, 13:41

    Hi Anlarmhi,

    Thanks for getting in touch and sorry to hear this.

    Can you PM your account number and name on the account and I'll look into this for you?

    - Angel

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