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AndyParky1
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13 February 2018, 15:24

Hi - My account is showing my contract ended in Dec 2017 - However when I call to get the mobile removed from my bundle I was told that that contract ran until June 2018 - I signed up for an 18mht contract for Broadband, Phone, Tv and Mobile - I did upgrade the Mobile plan as I was getting charged excessive amounts for out of bundle charges, surely this did not represent the start of a new contract specifically for mobile.
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  • eir Manojeir Manoj
    Moderator

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    comments: 131
    Broadband Expert

    Broadband Expert

    13 February 2018, 16:15

    Hi AndyParky1,

    Thanks for getting in touch with us here,

    Can you PM your eir account number & full name? I'll look into this for you.

    -Manoj

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