You can see here how much appreciation GerHennessy has received from other members.
2 March 2016, 23:14
I just phoned customer support and they have confirmed that my account is now showing a credit balance of 100.16
Thanks again for your help. I presume that the refund will make it's way to me in a few weeks time.
P.S. If I could nominate you for employee of the year, I would!.