efibre cant use after 5pm till nearly midnight (Question)


quackser
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comments: 1
Author

9 October 2014, 13:45

Joined eircom efibrenearly 8 weeks ago, so dissapointed.can't watch or stream films or games after 5 pm till midnight and browsing slow, after 12 midnight that its fine. I've madevoverr 12 calls to eircom ,3 Engineers to my house and a modem change and still the same.so basiclky can only use day time or after midnight and not peak times. Time to can cell contract on advice from comreg.its deyond a joke and frustrating . seems a lot of you out there with same issue and eircom can't or wont admit and fix
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  • eir Asheir Ash
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    comments: 1248
    Broadband Expert

    Broadband Expert

    Community All Rounder

    Community All Rounder

    10 October 2014, 12:19

    Hi quackser

    Really sorry to hear this. I am looking into this for you & I have sent this onto support to be looked into.

    I will get back to you as soon as I have an update.

    Thanks

    Ash

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