eir Sport issues (Question)

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mellow
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3 January 2018, 22:37

This was working on my iphone and computer for the last few months since I set it up,
For the past week I get on my phone: "Login Error. Sorry' there's something wrong with your account, please call use on 1800 519 519" and on my computer I get a similar error "Failed to login, please try again. There’s something wrong with your account, please call us on 1800 519 519"
I have changed my password on foot of these messages, via the forgotten password link, but no difference.
Please help.
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  • eir Vaishalieir Vaishali
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    4 January 2018, 10:27

    Hi Mellow,

    Thank you so much for getting in touch with us here & I'm sorry to hear this.

    Can you please PM me your account number, full name and registered email address? I'll look into this for you now.

    -Vaishali
  • 056skehana
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    28 May 2018, 19:40

    I am also having the same issue, can someone please help me to resolve it?
  • eir Vaishalieir Vaishali
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    29 May 2018, 10:10

    Hi there 056skehana,

    Would you mind sending a PM with your account number or mobile number, I'd be more than happy to look into this for you?

    -Vaishali
  • ClonJM
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    13 June 2018, 21:14

    I'm having the same problem
  • eir Vaishalieir Vaishali
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    14 June 2018, 09:59

    Hi there ClonJM,

    Can you please confirm the error message you're receiving when logging into eir sports?

    -Vaishali
  • ClonJM
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    14 June 2018, 11:14

    Hi Vaishali,

    Thanks for your note. I tried just now and it worked!

    Regards
  • eir Vaishalieir Vaishali
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    14 June 2018, 12:25

    Perfect, glad to hear that, ClonJM.

    Let us know if you need anything else.

    -Vaishali

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