Not connected to our network (Question)

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Tophermac
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26 July 2018, 22:07

So my tv works ok which I'm sure means I'm connected to internet ok. When I try to live pause the tv it says timeshifting has been disabled because you are not connected to our network. Help!
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  • eir Vaishalieir Vaishali
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    eVision Guru

    eVision Guru

    27 July 2018, 10:27

    Hi there Tophermac,

    Unfortunately, we don't deal with technical issues here but you're more than welcome to look at our support page for the TV issues here and if you're still having issues, please go to this link which is our live web chat team where they will be able to assist you further.

    -Vaishali

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