NO Incoming calls (Solved)

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DAVE2222
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comments: 6
Author

9 May 2018, 20:04

I cannot get calls in but can call out ok.
Solved. Read answer here:

Sorry for the confusion, Dave.

To log a fault. You can do this via the eir website here and our Technical team will investigate this and get back to you.

-Manoj.

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  • eir Manojeir Manoj
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    Broadband Expert

    Broadband Expert

    10 May 2018, 13:25

    Hi Dave,

    Thanks for getting in touch with us here & sorry you're having issues in receiving calls.

    Try turning your handset off for at least 5 minutes and then back on. This will do an automatic location update. Let me know how you get on.

    Thanks.
    Manoj
  • DAVE2222
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    Author

    10 May 2018, 13:32

    How do you turn the handset off on a landline.
  • eir Manojeir Manoj
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    Broadband Expert

    Broadband Expert

    Answer

    10 May 2018, 16:09

    Sorry for the confusion, Dave.

    To log a fault. You can do this via the eir website here and our Technical team will investigate this and get back to you.

    -Manoj.