Searching for telephone line in renovated house (Solved)

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Willowbank
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14 November 2017, 22:01

Hi

I recently bought a house that was renovated by its previous owners and I cannot seem to find where the old telephone line came into the house. Can Eir assist me?

Tks

Willowbank
Solved. Read answer here:

Hi there Fionah16,

I'd recommend you to get in touch with our Open eir team on 01-5366550 or 1901(freephone)and they'll be more than happy to assist you with this.

-Vaishali

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  • eir Vaishalieir Vaishali
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    15 November 2017, 11:45

    Hi there Willowbank,

    Thank you so much for getting in touch with us here.

    Do you have the main telephone socket?

    -Vaishali
  • Willowbank
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    15 November 2017, 22:28

    No the refurbishment appears to have hidden it. But there is a telephone line coming into the house can eir find it for me?
  • eir Vaishalieir Vaishali
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    16 November 2017, 11:16

    The best team to deal with this issue for you is our Customer Care team on 1901 (freephone), I'd recommend giving our care team a call and request them to transfer to Sales team & our team will help you with this.

    -Vaishali
  • fionah16
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    12 March 2018, 14:38

    I am in a similar situation, the phone line is active but there are no sockets in the house. I am trying to get a new socket in the house but every time I phone eir they are trying to sell me their phone/broadband, i have already signed with another provider.
  • eir Vaishalieir Vaishali
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    Answer

    12 March 2018, 15:47

    Hi there Fionah16,

    I'd recommend you to get in touch with our Open eir team on 01-5366550 or 1901(freephone)and they'll be more than happy to assist you with this.

    -Vaishali