Can't log in (Solved)

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ted1985
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5 December 2017, 23:05

I need my customer number to register as a customer to get my customer number!!? I've had it tried twice by your chat now staff, now I'm locked out of my account because they're looking for another code to log in to one of "2 saved numbers" on the acc!!? HELP before I erupt
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Thanks Vaishali, all sorted now - received message from Eir

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  • eir Vaishalieir Vaishali
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    6 December 2017, 10:18

    Hi Ted1985,

    Thank you so much for getting in touch with us here & I'm sorry to hear this.

    Can you please PM me with your mobile number & PIN and I'll look into this for you now?

    -Vaishali
  • caffertyjohn
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    13 January 2018, 22:36

    I have a similar problem when registering for the eir app - I enter my landline number followed by account number , validating details get an error- combination of number and account number is invalid- can you assist thank you
  • eir Vaishalieir Vaishali
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    15 January 2018, 11:19

    Hi Caffertyjohn,

    Thank you so much for getting in touch and I'm sorry to hear this.

    Can you please PM me your account number, full name and registered email address? I'll look into this for you now.

    -Vaishali
  • caffertyjohn
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    16 January 2018, 15:27

    Thanks Vaishali, all sorted now - received message from Eir
  • eir Vaishalieir Vaishali
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    16 January 2018, 15:43

    Glad to hear that your issue has been resolved, Caffertyjohn.

    Let us know if you need anything else.

    -Vaishali