Number not active (Question)

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My Eir ,

NByrne
Occasional Poster

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comments: 6
Author

9 July 2018, 14:33

Hi,

When I log into MyEir a message states that my number is not active. I try add it again but my pin is not accepted. It is the same pin given to me when I bought the SIM card.
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  • NByrne
    Occasional Poster

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    comments: 6
    Author

    9 July 2018, 15:00

    Also I don't have access to find my account number.
  • eir Vaishalieir Vaishali
    Community Moderator

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    comments: 2070
    Broadband Expert

    Broadband Expert

    Community All Rounder

    Community All Rounder

    eVision Guru

    eVision Guru

    9 July 2018, 15:23

    Hi NByrne,

    Can you please PM your mobile number and PIN? I'd be more than happy to look into this for you.

    -Vaishali

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