Can't register account to MyEir (Question)

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My Eir ,

aronaay
Newbie

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comments: 1
Author

25 January 2016, 14:04

I want to use myeir but it won't let me register my account with out a phone number which i don't have and have never received a bill through the post. How can I register?
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  • eir_addyeir_addy
    Community Moderator

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    comments: 949
    Community All Rounder

    Community All Rounder

    Broadband Expert

    Broadband Expert

    31 January 2017, 15:48

    Hi Gabriel,

    Thanks for getting in touch.

    Can you PM your account number & name on the account? I'll look into this for you.

    -Addy
  • mokopetka
    Newbie Poster

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    comments: 2

    1 August 2017, 21:19

    Hello, I am having the same issue. Can't create an account. First I had a problem with the broadband becaue of the landline and now that it was fixed i cannot create a profile to view my bills. Please can you help me with this? Thank you, Regards
  • eir_Isabeleir_Isabel
    Moderator

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    comments: 76

    2 August 2017, 10:21

    Hi mokopetka,

    Thank you for getting in touch and I'm sorry to hear this.

    Can you PM me your account number and name and I will look into this further?

    Thanks,
    Isabel
  • SAF
    Newbie

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    comments: 1

    16 August 2017, 10:49

    Hi
    I am having a similar issue. Step 3 of the process says that a verification email will be sent. However, I haven't received it. I've checked my spam folder and it's not there either. Can you please advise?

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