login (Question)


Newbie Poster

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27 June 2017, 21:08

While on holidays in America my daughter received a email from snap chat informing her that someone tried to login to her account. the message read
It looks like someone logged into your account from a device named "iPhone 6S" on 06/20/2017 at 21:29:54 UTC. The login took place somewhere near Limerick, LK, IE (IP = I did a whoislookup and it returned the IP address is an eircom address with a Hostname: 86-43-187-27-dynamic.b-ras1.pgs.portlaoise.eircom.net can you explain this activity from one of your IP addresses
David O Connor
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  • eir Angeleir Angel
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    Community All Rounder

    Community All Rounder

    28 June 2017, 18:04

    Hi Castle42,

    Thanks for getting in touch and sorry to hear this.

    I'm afraid, we'd be unable to check this from here however, this may be masked and I'd recommend changing the password frequently.

    - Angel


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