Follow up on complaint (Question)

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Gracie1
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8 May 2017, 08:58

I would really appreciate it if a member of the eir team replied to my complaint made on 30 January 2017. I signed up with eir in October 2016 and I've had issue after issue including numerous calls to tech support, 3 engineers to my home and yet the problem is still not fixed.
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  • eir Angeleir Angel
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    Broadband Expert

    Broadband Expert

    Community All Rounder

    Community All Rounder

    8 May 2017, 10:48

    Hi Gracie,

    Thanks for getting in touch & sorry to hear about your issue.

    Can you PM your account number & name on the account? I'll look into this for you.

    - Angel

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