€50 Cashback claim (Solved)

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anitaok81
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7 March 2018, 16:52

I waded thorough the process to claim my cash back and PayPal/Eir link didn’t connect or follow thorough. PayPal stayed I had 28 days to collect but 3 days later the credit was withdrawn as I hadn’t claimed it but link wouldn’t work. I contacted support@ eir deals but emailed me today and won’t allow me to claim the 50 euro, this is very upsetting as the process was tedious and I did as guided. Is this a scam?
Solved. Read answer here:

Thanks for your patience, Anitaok81.

I've added the €50 cashback as a credit to your account and it will be adjusted on your next bill.

-Vaishali

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  • eir Vaishalieir Vaishali
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    7 March 2018, 17:14

    Hi there Anitaok81,

    Sorry to hear this. If you could PM me your account number and full name, I'll look into this for you now.

    -Vaishali
  • anitaok81
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    7 March 2018, 17:36

    Hi
    Thanks for your prompt reply

    ********
  • anitaok81
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    7 March 2018, 17:36

    Anita Ryan
  • eir Vaishalieir Vaishali
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    7 March 2018, 17:44

    Thanks for the details, Anitaok81.

    I've removed your account number from the public post. I'd recommend not to post your account details in public for data protection reasons.

    In order to send PM, please click my username(eir Vaishali) & select 'send private message'.

    -Vaishali
  • anitaok81
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    9 March 2018, 15:57

    Hi I am still waiting patiently to hear back from you???
  • eir Vaishalieir Vaishali
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    12 March 2018, 10:49

    Sorry for the delay, Anita.

    I've responded to your PM.

    -Vaishali
  • eir Vaishalieir Vaishali
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    Answer

    13 March 2018, 13:54

    Thanks for your patience, Anitaok81.

    I've added the €50 cashback as a credit to your account and it will be adjusted on your next bill.

    -Vaishali