New estate Loughrea Co Galway (Question)

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PaddyD
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3 April 2017, 17:54

Hello, we are in a new estate in Radharc na Sleibhte Cottage Hill Loughrea Co Galway. The estate is now over half full, the builders say everyone is waiting on eircom for months to install the phone lines. Can you give any updates as to when we can get the phones turned on in this estate? Thanks
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  • eir_addyeir_addy
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    3 April 2017, 18:05

    Hi Paddy,

    Thanks for getting in touch.

    I'd recommend contacting openeir on 01-5366550 & they'd be able to advise you with more information on this.

    -Addy
  • PaddyD
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    3 April 2017, 18:38

    Hello, what is openeir?
  • eir_addyeir_addy
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    4 April 2017, 15:57

    Hi Paddy,

    Openeir are KN engineers sub-contracted from eir. They would be in the best position to know more on this i'm afraid.

    Let us know if ou need anything else.

    -Addy
  • saltmountain
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    15 July 2017, 22:48

    any update on cottage hill?

    Am looking for a house there but would need broadband before I do anything

    thanks in advance
  • eir Angeleir Angel
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    17 July 2017, 11:29

    Hi Saltmountain,

    Thanks for getting in touch.

    Can you PM your landline number and full address with eircode and I'll look into this for you?

    - Angel
  • PaddyD
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    17 July 2017, 13:58

    eir_addy wrote:

    Hi Paddy,

    Thanks for getting in touch.

    I'd recommend contacting openeir on 01-5366550 & they'd be able to advise you with more information on this.

    -Addy



    Here is the response from Openeir

    Unfortunately you are through to the wrong area; We are Open Eir. Open Eir are a wholesaler and it is a breach of regulatory compliance for our team to be in communication with customers from any operator.

    Please contact your service provider, or a service provider of your choosing, to address your query.
  • eir Angeleir Angel
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    17 July 2017, 14:09

    I've responded to your PM, PaddyD.

    - Angel
  • saltmountain
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    17 July 2017, 14:09

    they sound like a nightmare to deal with

    so i get the feeling cottage hill is out for the time being unless with the likes of imagine or lightnet?
    one of the neighbours told me it would be months before they have landline broadband
  • eir Angeleir Angel
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    17 July 2017, 14:10

    I've received your PM, Saltmountain.

    I'll get back to you shorlty in PM.

    - Angel

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