Emails not being received (Question)

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mcoste
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10 July 2018, 19:32

Hi,

Emails sent from theirishfield.ie are not being received by eircom.net users. This has only started happening in the past few weeks. Is there a support address to which I can send a test message from theirishfield.ie, so that you can see if there is something in our emails which is causing them to be rejected?

Mark
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  • eir Vaishalieir Vaishali
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    11 July 2018, 10:30

    Hi there Mark,

    Unfortunately, we don't deal with webmail issues but you're more than welcome to look at our support page for the webmail issues here and if you're still having issues, please go to this link which is our live web chat team where they will be able to assist you further.

    Alternatively, you can mail the details to wmsupport@eir.ie & they can check this for you.

    -Vaishali

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