Webmail Hacked (Question)


Jetblast
Newbie

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comments: 0
Author

15 February 2017, 15:21

Hi,

Upon trying to log into my Steam account (which is associated with my webmail) I apparently used the wrong password. I tried to reset, but I can't get into my webmail. I can't reset my webmail account either because the security questions are changed & the recovery email is also changed. I still have access to the recovery email, and have not received any verification requests from trying to reset either passwords.
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  • eir_addyeir_addy
    Community Moderator

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    comments: 919
    Community All Rounder

    Community All Rounder

    Broadband Expert

    Broadband Expert

    16 February 2017, 15:42

    Hi there,

    Thanks for getting in touch & sorry to hear this.

    I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890 260 260 or freephone 1901 option 2.

    You can also use this linkhere to chat with one of our agents and they will be able to troubleshoot the issue for you.

    Apologies for the inconvenience. -Addy

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