Webmail to Hotmail issue (Question)


TippElcah
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15 March 2017, 16:27

I cannot send an email from my eircom webmail account to any Hotmail address. I can receive mails in the other direction.
Eir tech support declined to engage with the problem, they directed me to Hotmail support.
any ideas?
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  • eir_addyeir_addy
    Community Moderator

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    Community All Rounder

    Community All Rounder

    Broadband Expert

    Broadband Expert

    15 March 2017, 16:43

    Hi TippElcah,

    Thanks for getting in touch & sorry to hear this.

    I'm afraid it isn't possible to troubleshoot these issues from here. You'd need to give a ring about this to our support team. You can reach them on 1890 260 260 or freephone 1901.

    You can also send an email to : wmsupport@eir.ie & they'd be able to assist you further on this. Apologies for the Inconvenience.

    -Addy

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